Companies are handing employees AI tools to make them more productive — and the tools appear to be creating new problems for their managers, TechCrunch reports. In a Nielsen survey of 1,700 directors and senior managers across seven countries, commissioned by work-management company Monday.com, more than half of senior leaders say they find it harder to evaluate employees' work after adopting AI.
The reason is polish. Much of employees' output now arrives in the manager's inbox looking finished, making it hard to tell how much came from the employee and how much from AI. As a result, nearly half of managers say they spend more time reviewing and guiding their teams' output than they used to.
That is not to say managers are unhappy about AI: 94 per cent of those polled said they were excited to improve work using it. Michal Miller Levi, head of market research and customer insights at Monday.com, compared the enthusiasm to the early days of the internet, while noting that AI is developing faster than companies can adapt — it works well for managers individually, but their organisational processes have not caught up.
Managers are also changing how they judge their teams: 78 per cent of respondents said they have changed how they evaluate employees after adopting AI, placing greater weight on how well staff can create prompts, decide which tasks to delegate to AI, and experiment with new ways of working.
